Services

Not Just Selling & Delivering

Tailored Offers

Tailored Offers

A strong and long established presence in the Far East allows us to offer a tailor-made service to meet our customers' needs. Flexibility and reactivity enable us to adapt to market demands. We develop a long term strategy with our partners that bring success to all parties.
DISTRIBUTION:
Pan European distribution, dual Far Eastern and European supply, multiple drops, online tracking.
PRICING:
Individual market pricing, Pan European pricing strategy, Multiple currency pricing.
FINANCING:
Individual credit terms, multiple payment policies.
MARKETING:
Joint and direct marketing campaigns, brand and assortment planning.
SOURCING:
Stock profiling, stock forecasting, bar-coded tracking facilities.

Made to Measure

Made to Measure

Present in the Far East for many years and due to its close and diverse business partnerships and joint ventures, we can offer a made to measure service that will answer most market needs.

Specific product requirements, dimensions, colours, new product developments, product alterations, own label packaging, personalised logo garments and printed bags are some of the options available to our clients.

We welcome new challenges and new ideas and thrive in sourcing and developing new concepts. A team of dedicated marketers and product managers will work towards total product satisfaction.

To discuss your individual requirements contact our sales team.

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Training & Advice

Training & Advice

A fully trained team provides product training and advice on selected products best suited for each application. We value clear information and consumer’s awareness in a market where many products on offer can confuse or even mislead users.

As well as constantly updating our products to meet the latest legislations, we have worked closely with our partners across the UK and Europe to develop technical files, data sheets, information booklets and flyers.

Most of these resources are available on our website or by request from your sales representative.

Follow the link below to explore our resources in the Product Training & Usage Guidelines page.

Explore Our Resources...

Distribution

HPC Healthline’s Head Office, incorporating Sales, Marketing, Finance, Purchasing and R&D, is located in Morden, Surrey. Our distribution centres are based in Bourne, Lincolnshire to facilitate deliveries across the UK. At a combined 165,000ft2 and over 20,000 pallet spaces shared with its sister company Healthline Medical, it enables both the capacity for growth and a large stock holding.

This coupled with the combination of our own vehicles and the services of major transport companies ensures HPC Healthline provides a quick and efficient service to meet the demands of our growing customer base.

Our ISO9001 and ISO13485 registrations incorporate our high quality warehouse management system, which allows us to have full traceability throughout the supply process, all the way back to factory raw materials. The accreditation ensures all aspects of the business processes are monitored for quality control.

Efficient management of our operations also involves a range of environmentally friendly measures. HPC Healthline has recently obtained ISO14001:2004 Environmental Management Systems accreditation.

The above quality ISO registration also covers our comprehensive range of products, ensuring we supply CE marked products manufactured according to the Medical Devices Directive 93/42/EEC and the PPE Directive 89/686/EEC.

This demonstrates that HPC Healthline consistently provides services and products that satisfy customers and fulfil all applicable regulatory requirements. Through these management systems, we aim to focus on the needs of our customers to achieve complete satisfaction.

Testing, Laboratories, Research & Developement

We work closely with UK independent laboratories and have access to the most advanced technical departments in the UK. The laboratory facilities include equipment for the measurement of chemical, microbiological and physical properties of materials and products.

The test equipment enables the evaluation of products in accordance with the Medical Devices Directive 93/42/EEC and, in particular, the EN455 series of medical glove standards. Test equipment is also available to measure products in accordance with the Personal Protective Equipment Directive 89/686/EEC and the European Standard tests EN420, EN388 and EN374. These facilities are also used to monitor quality, and to carry out studies and conduct research into new products and product development.

The teams of scientists and technicians involved have considerable experience and knowledge of the regulatory and technical aspects of glove manufacture and product performance. They are actively involved in the development of glove regulations and standards.

We carry out pre-shipment inspections on departure and QC inspections on arrival of the goods to ensure constant monitoring of the product quality.

We also benefit from a Technical Department based in the Far East, for factory on site check and in England, for European Standards harmonisation and compliance.

Our QA and Regulatory Affairs team ensures the maintenance of Technical Files and Quality Procedures to guarantee the highest standard of practice outlined under our ISO9001 and ISO13485 accreditations.

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